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ACADEMY

CABIN CREW PROFESSIONAL CERTIFICATE

We provide Cabin Crew Personal Enhancement courses (both Regulatory and Non Regulatory subjects).

Regulatory Subjects:

  • Safety Emergency Procedures Training

  • First Aid Training

  • Crew Resource Management Training

  • Handling Acts of Terrorism and Disruptive Passengers Training

  • Door Trainer

  • Ditching (water)

  • Slide Drill

Non Regulatory Subjects:

  • Image (Grooming & Etiquette/body language)
  • Presentation and Communication Skills
  • Announcement & Vocal Enhancement
  • Customer Service Excellence
  • Handling Passenger special needs
  • Marketing & Selling Skill (Product Knowledge)
  • Cabin familiarization
  • Stress Management
  • Interpersonal skills
  • Team Building
  • Motivational Course
  • Corporate Social Responsibility (CSR)
  • Food and Beverage
  • Certified English language proficiency course

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